Education Sessions

Certified Professional Standards Administration Program
Presenter: Patrick Reilly

Attend the Professional Standards Administrator training and learn how to handle the complexities of professional standards administration, due process, hearing procedures, procuring cause, processing appeals and what an ethics hearing decision must include. You'll also learn about enforcement procedures and their legal ramifications. If you attend all of the segments and pass the professional standards exam, you will be certified as a Professional Standards Administrator. Those who pass the test will be awarded a certificate of completion. NOTE: Tests will be distributed at the end of classroom instruction. AEs taking the test will remain in the room and complete the exam. AEs desiring a certificate must attend all of the segments and pass the exam. Tests will be corrected and a certificate of completion will be provided to those who scored 75% or higher.

The Changing Leadership Roles
Presenter: Robert Golden

"The leadership just isn't like it used to be!". . . . "How can we engage and involve the younger REALTOR?" . . . . . "I am not sure what my new President is thinking!".  If you or any of your staff are thinking the same thing then this session will help you get a clearer understanding of what Association Executives are dealing with in today's changing leadership universe and prepare you to develop a successful partnership with your leadership.

Communicating Confidence in an Era of Low Trust
Presenter: Toni Cascio

The purpose of communicating with members is to share information to influence behavior, drive engagement and achieve business goals. But what if members distrust the source of that information - or the information itself?  Unfortunately, that's exactly what's happening in today's business world. This dynamic and interactive session will identify the link between low trust, member engagement and financial performance, then focus on how to master fundamental communication skills that build trust and facilitate win-win situations.

Effective Board Orientation Techniques and Tools
Presenter: Bob Harris

Overcome the motto: "You won't have to do anything when you get on the board." Learn to communicate the board's purpose and director roles in a practical way to inform leaders of their responsibilities. Includes techniques for the board retreat and the latest tools and topics.

Leadership Development North of the 49th Parallel...Recruiting & Training Industry Leaders in Canada...Eh!
Presenter: Dan Russell

• The Canadian Real Estate Association (CREA) in collaboration with the Centre for Leadership Development of the Ontario Real Estate Association (OREA) recently launched a comprehensive leadership development program for board and association members across the country;
• Learn what may be different about the practice of real estate in Canada and see just how similar the business really is between our two countries;
• See what could be applicable for you to adopt in recruiting and developing leaders for your local board or association.

Legal Update
Presenter: Laurie Janik

Join NAR General Counsel Laurie Janik as she updates AE conference attendees on the latest legal cases facing REALTOR® Associations, and other legal issues that could have an impact on your members and your associations.

The Power of You
Presenter: Kevin Brafford

Who knows the most about your Association? You do. Who understands the highs and lows of working with volunteer leaders? You do. Who is your biggest fan? Again, the answer should be you. Believing in yourself is the single biggest ingredient of success at the executive level. In this engaging session, the presenter uses humor - some self-deprecating, some not so much - in sharing simple, yet effective ways of finding the Power of You.

Retention Wars: The New Rules of Engagement
Presenter: Mark Levin

While attracting new members will always be important, the greatest challenge in today's membership world is definitely membership retention. In this program, Mark identifies 13 "RULES" that organizations must follow in order to be successful in member retention.

Among the topics covered are:

• Learning to Value Every Member
• Taking the Mystery Out of Membership
• Technology "Rules"
• Making an Accurate Gap Analysis
• and eight additional subject areas.

Roundtables for seasoned AE's
Presenters: Deb Junkin/Toni Cockeram

This is a facilitated interactive session for seasoned AE's of three timely topics that will be discussed in 20 minute increments, with the final half hour devoted to a general question and answer period.

• Commitment to Personal / Professional Success:  (AE Resources, Time Management, Human Resources)
• Commitment to Volunteer Leadership Success:  (Leadership Roles/Retreats)
• Commitment to Financial Success:  (Out-sourcing/Shared Services, Partnership Programs)

Stories of Uncle Adrian: A Guide to Mastery in Your Life
Presenter: Zan Monroe

Stories of Uncle Adrian is an inspiring presentation by Zan Monroe from the book about his Uncle, Adrian Williams.  Adrian Williams was a great story teller and a self made millionaire.  Uncle Adrian's stories and advice can change your life! 

The Presentation covers the six areas of Mastery in your life that are covered in the book....Physical Mastery....Spiritual and Educational Growth....Relationships....The Value of Joy....Mastery in Business....and Mastering your Finances.

Ten Things I Wish Someone Had Told Me About Association Management
Presenter: Bob Harris

Improve understanding of nonprofit management and explore current issues and challenges. Includes risk-management techniques and hot topics, i.e. public records, antitrust, minute taking, conflict of interest, mission drift, insurance, performance evaluation and executive sessions.

The Top 10 Hidden Treasures at NAR
Presenter: Dave Phillips

This program will explore the top 10 most useful products, programs, and services at NAR that many association executives do NOT know about.  These hidden jewels are valuable assets for any AE (new, or experienced) to have in their treasure chest.